Bickmore Adventures at CAJPA

CAJPA’s 2018 Annual Conference was a success for us at Bickmore!

We presented a total of 8 sessions, sponsored the Wednesday night reception, and caught up with many of you at our booth in the exhibit hall!

We took a few pictures which you can see in our event gallery.

Hopefully you made it to many of our sessions. You can check out the full schedule below and see who to contact if you would like more information.

Sixty is the New Twenty - The Multigenerational Workplace in JPAs

September 12, 2018 – 11:00 am – 12:15 pm

Bickmore Presenters: Jennifer Jobe, ARM; Jaesa McCulligan, ARM; Ric Burwell CPCU, ARM

In this presentation, three JPA managers — a Boomer, a Gen X and a Millennial — explored some of the ways different generations look at work. The workshop touched on motivation, work-life balance, affinity for technology, and change management.

At the completion of this session, attendee will:
• Recruit younger employees while keeping experienced employees engaged
• Plan for succession
• Implement organizational and technological changes across a wide range of employee experience

Harmonizing Finance and Technology to Maximize Efficiency

September 12, 2018 – 2:15 pm – 3:30 pm

Bickmore Presenters: Ritesh Sharma

This panel discussed efficiencies from their JPA experience where they are using power of technology to create efficiencies in Finance. There was a roundtable discussion to get more ideas and problems that those JPA members are facing.

At the completion of this session, attendee will:
• Be able to create efficiencies within finance department
• Learn about best practices among JPAs
• Hear about emerging issues with the abundant availability of software programs

Speakers:
Ken Hearnsberger, Finance Manager, NBSIA
Heather Thomson, Chief Financial Officer, SDRM
Lam Le, Financial Analyst, CJPI
Ritesh Sharma, Finance Manager, Bickmore
Puneet Behl, Chief Financial Officer, CSAC-EIA
Moderator: Ken Hearnsberger, Finance Manager, NBSIA

Words of Wisdom: Your Safety Program - Connecting the Dots

September 12, 2018 – 3:00 pm – 3:30 pm

Presenters: Enriqueta (Henri) Castro, CSP

When you think about your agency’s safety program, do you think – “Yes, we got this!” or “What safety program?” We shared our words of wisdom on how we’ve helped hundreds of agencies connect the dots to understand their unique program needs, and how to get it to the next level. Most importantly, we provided the great tools on how you can connect the dots to put you on the path of, “We Got This!”

Data Hygiene: Cleaning, Scrubbing, and Preparing Your Data for Effective Decision Making

September 12, 2018 – 4:00 pm – 5:15 pm

Bickmore Presenters: Jon Paulsen, MBA, CRIS; Mark Priven, FCAS, MAAA

JPAs continue to evolve as a way for public entities to address an ever-changing landscape of new and frightening exposures. This evolution includes not only maximizing pools’ effectiveness in providing new insurance, risk-financing, and risk management service solutions, but also utilizing cutting-edge data analytics to identify the most critical exposures and develop plans to address these areas. Unfortunately, the whole process and productive use of data analytics often stalls as a result of insufficient data, data in different formats, ‘bad,’ inaccurate, or incomplete data or simple as a result of poor planning.

At the completion of this session, attendee will:
• Have an overview of the basic concepts of data analytics as they specifically apply to pooling
• Learn how to define project goals and objectives
• Understand how to get their organization’s data in order.

Speakers:
Jon Paulsen, MBA, CRIS, Director, Consulting & Client Engagement, Bickmore
Mark Priven, FCAS, MAAA, Director, Specialty Actuarial, Bickmore
Dave George, Executive Director, San Francisco Unified School District, SELF Board Member
Moderator: Cindy Wilkerson, Executive Director, Schools Insurance Group

Actuarial Reports: Fun with Numbers!

September 13, 2018 – 10:15 am – 11:30 am

Bickmore Presenters: Mike Harrington, FCAS, MAAA

The actuarial report is a great tool for the risk manager in quantifying costs and identifying trends. This session explained the results of a typical actuarial report, including outstanding liabilities for completing financial statements and projected program costs for budgeting purposes. The concepts of data quality, loss development, ultimate losses, reserves, discounting, and confidence levels will all be addressed. We also discussed how to interpret trends in frequency, severity, and loss rates. All these “exciting” concepts will be explored in plain and simple English and with some “actuarial entertainment” along the way!

At the completion of this session, attendee will:
• Develop an understanding of the key results of an actuarial report
• Identify trends in historical data and results
• Apply actuarial concepts to assist in evaluating the performance of the risk management program

Speakers:
Mike Harrington, FCAS, MAAA, President, Actuarial Consulting, Bickmore
Darci Eby-Koelling, FSA, MAAA, Vice President, Aon
Moderator: Nina Gau, FCAS, MAAA, Director, Property & Casualty Actuarial Services, Bickmore

Board Governance Professional Development - Pool Finance

September 13, 2018 – 2:00 pm – 3:15 pm

Bickmore Presenters: Nancy Broadhurst, ARM

In this, the third of four modules on Board Governance, attendees discussed 3 key concepts:
1) Fiduciary roles and responsibilities, including fiscal stability, budgeting for pool operations and strategic objectives, establishing a target equity policy, and settlement authority and claims oversight;
2) Pool finances, reviewing various financial reports, establishing a policy for pool investments, and the purpose of financial audits; and                                                                                                                                              3) Actuarial studies, purpose and use of the information in decision-making, including deciding on confidence levels, setting rates and funding pool claim liabilities.

At the completion of this session, attendee will:
• Understand and be able to perform fiduciary roles and responsibilities
• Identify key concepts related to pool financial reports, investments, audits, and actuarial reports
• Glean additional knowledge from an interactive roundtable discussion

Speakers:
Marcus Beverly, First Vice President, Alliant Insurance Services
Nancy Broadhurst, ARM, Director Accounting and Finance, Bickmore
Moderator: Janet Selby, Janet Selby, MA, ARM, Executive Director, North Bay Schools Insurance Authority

Cost Allocation 101

September 13, 2018 – 2:15 pm – 3:30 pm

Bickmore Presenters: Mike Harrington, FCAS, MAAA; Nina Gau, FCAS, MAAA

This session covered many aspects of cost allocation, which is helpful to beginners as well as those who are very experienced in allocating costs: What is cost allocation? Key considerations in plan design, the typical parameters of a cost allocation plan, Responsiveness vs. Stability in parameter selection, using experience modification factors vs. percentage allocations, minimizing swings in annual premiums, making changes to an existing plan and explaining annual changes.

At the completion of this session, attendee will:
• Understand the key considerations in designing or updating a cost allocation plan
• Be enabled to allocate premiums in such a way that is fair and equitable to all departments/members
• Use their allocation plan to encourage loss control by departments/members.

The Peculiar Character of Fraud in Pools; Internal Fraud, Vulnerable Clients, and Conspiracies

September 13, 2018 – 4:00 pm – 5:15 pm

Bickmore Moderator: Katie O’Brien

Much of the written literature about fraud comes from the for-profit business world. Pools are a different. This session will explore those differences looking at how internal fraud happens, the risk to our clients who are particularly vulnerable to identity theft, and how major fraud conspiracies like the Christopher King case develop.

At the completion of this session, attendee will:
• Understand the role of internal control in preventing fraud
• Review scenarios that lead to client identity theft and how we might help prevent that.
• Learn the red flags that might help prevent major fraud conspiracies from developing

Speakers:
Ken Hearnsberger, Finance Manager, NBSIA
Moderator: Katie O’Brien, Senior Manager, Pool Accounting, Bickmore